Privacy Policy

Evolve It (ABN 15 649 351 324) (“we”, “us”, “our”) is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By visiting evolveit.au or engaging our services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

We may collect the following types of personal information:

• Contact information: name, business name, email address, and phone number.
• Business information: industry type, website URL, and current marketing setup.
• Communications: messages you send us via our contact form, email, or phone.
• Payment information: billing details processed securely through our payment provider (we do not store card details).
• Technical data: IP address, browser type, pages visited, and time spent on our site (via analytics tools).

We only collect personal information that is reasonably necessary for our business functions. We do not collect sensitive information (such as health, racial, or religious information) unless required by law.

We collect personal information through:

• Our website contact and enquiry forms.
• Direct communications via email, phone, or social media.
• Cookies and analytics tools (see Section 7).
• Service delivery: information you provide during the course of engaging our services.

Where practicable, we collect personal information directly from you. We will take reasonable steps to notify you of the collection at or before the time of collection.

We use your personal information to:

• Respond to your enquiries and provide free audits.
• Deliver our services (websites, graphics, advertising management, and SEO/AEO/GEO work).
• Send service-related communications and updates.
• Send marketing communications where you have consented or where permitted by law (you can opt out at any time).
• Improve our website and services through analytics.
• Meet our legal and regulatory obligations.

We will not use or disclose your personal information for a purpose other than the primary purpose of collection unless you have consented, or an exception under the APPs applies.

We may disclose your personal information to:

• Service providers: third-party tools and platforms we use to operate our business, including email delivery services, analytics providers, payment processors, and cloud hosting providers. These providers are required to handle your information in accordance with our instructions and applicable privacy law.
• Legal or regulatory authorities: where required by law, court order, or government regulation.
• Professional advisers: lawyers, accountants, and insurers where necessary.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Some of our service providers may be located overseas (including in the United States and European Union). Where we transfer information overseas, we take reasonable steps to ensure the recipient handles your information consistently with the APPs.

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include:

• Encrypted connections (HTTPS) across our website.
• Access controls limiting who within our team can access personal information.
• Using reputable, security-certified third-party providers for data storage and processing.

No data transmission over the internet can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, after which we will take reasonable steps to destroy or de-identify it.

Our website uses cookies and similar tracking technologies to improve your experience and analyse traffic. Cookies are small text files stored on your device.

We may use:

• Essential cookies: necessary for the site to function.
• Analytics cookies: to understand how visitors interact with our site (e.g. Google Analytics).
• Marketing cookies: to measure the effectiveness of advertising campaigns (e.g. Meta Pixel).

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Under the APPs, you have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make an access or correction request, please contact us using the details in Section 10. We will respond within 30 days. In some circumstances we may decline a request for access or correction, in which case we will explain why in writing.

We do not charge a fee for making an access request, though we may charge a reasonable fee to cover the cost of providing access.

If you believe we have not handled your personal information in accordance with this policy or the APPs, please contact us in the first instance (see Section 10). We will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

For privacy-related enquiries, please contact:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published at evolveit.au/privacy with the effective date noted at the top of the page. We encourage you to review this policy periodically.